Alcoholism:  Alcoholics Anonymous, Kingston - 613-549-9380

Open: 24/7

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Children’s Aid: Frontenac Children’s Aid Society - 613-542-7351

Open: 24/7

Ontario's 53 Children's Aid Societies (CASs) are not-for-profit agencies that protect children from physical, sexual and emotional abuse and neglect. Throughout Ontario, these Societies have been keeping children safe, helping parents build healthy families and providing safe, nurturing environments for young people.

Counseling: K3C Community Counseling Centres - 613-549-7850

Open: Monday and Thursday from 8:30 am to 8:00pm, Tuesday and Wednesday from 8:30 am to 5:00pm and Friday from 8:30am to 4:00pm
            Age: 18 and older

Adult protective services for people with developmental disabilities, including a client-directed program which provides advocacy, case management and supportive counseling.

Criminal Record Expungement Assistance:
National Pardon Center – 1-866-242-2411
Open: Monday to Friday from 8:30am to 5:00pm

The National Pardon Centre is a family-run, non-profit organization providing the fastest and most efficient Canadian pardon services and US entry waiver services in Canada.

 Crime: Crime Stoppers, Kingston/1000 Islands Inc TIPS Line – 613-542-8477
Open: 24/7

Crime Stoppers is a civilian, non-profit, charitable organization that brings together in a triparte relationship, the police services of a community, the media and the community in the fight against crime. Crime Stoppers provides citizens with a vehicle to anonymously supply the police with information about a crime or potential crime of which they have knowledge. Cash rewards are offered to people who call the program and their information leads to an arrest.

Developmental Disabilities Activity Center: H’Art School of Smiles – 613-545-1392     
Open: Monday to Friday from 8:30am to 4:00pm

H’art Studio is a creative education program that helps adults with special needs build and/or maintain literacy and life skills through the fine arts.

Disability Related Transportation: Kingston Access Services – 613-549-6318            
Open: 24/7

KAS oversees the operations of the Kingston Access Bus (KAB), the Kingston Area Patient Shuttle (KAPS) and operates a Dial-A-Bus service in the "rural" portions of the City (Route #9) for Kingston Transit.

Domestic Partner Abuse Counseling & Shelter:  Kingston Interval House - 613-546-1777
Open: 24/7

Kingston Interval House is committed to supporting women and children experiencing violence and working collaboratively with the community to end violence against women and children.

Domestic Violence Hotline: Assaulted Women’s Helpline – 1-866-863-0511             
Open: 24/7

Crisis counselling, emotional support, information and referrals via telephone to women in up to 154 languages- completely anonymous and confidential.

Drug Abuse/Treatment/Hotline: Hotel Dieu, Detoxification Center – 1-888-795-6688   
Open: 24/7     

Employment: KEYS Employment Services - 613-546-5559
Open: Monday to Wednesday 8:30am to 6:00pm
           Thursday-Friday 8:30am to 4:30pm

Founded in 1983, KEYS has provided Kingston and communities in Eastern Ontario with a variety of dynamic employment programs and services. Our expertise in helping individuals to attain their employment goals extends to a diverse population; including: adults, persons with disabilities, youths, students and newcomers to Canada.

Employment: Kingston Literacy, Community Learning Centre, Kingston - 613-547-2012

Kingston Literacy & Skills (KL&S) is a non-profit community organization composed of professional staff and dedicated volunteers who deliver upgrading and workforce preparation programming to adults and families in Kingston and surrounding communities, free of charge.

Gambling: Ontario Problem Gambling Helpline - 1-888-230-3505
Open: 24/7

Province-wide, free, confidential, and anonymous service providing a single point of contact for persons inquiring about gambling treatment resources in Ontario. 

General:Findhelp Information Services – 211
Open: 24/7

211 is a three-digit phone number that provides information and referral to community and social services in Ontario. Our Certified Information and Referral Specialists are caring, understanding and knowledgeable, and pride themselves on their ability to connect you with the services you need.

Homeless Shelter: Ryandale Shelter for the Homeless - 613-548-8466

Open: Every day from 4:00pm to 8:00am

Ryandale Shelter for the Homeless is the only shelter in Kingston to offer emergency support to men, women and families with children, all under the same roof. Our eleven-bed shelter has operated at a 100% capacity in the last two years. One-third of our residents have no source of income whatsoever.          

In-Home Assistance: Heart to Heart Seniors Services – 613-453-7668      
Open: 8:00 am to 4:00 pm

They can do anything to help improve day to day living for 21 dollars to $24 dollars per hour.

Living Wills: Seniors Association Kingston Region: Legal, Financial and Tenant Advice Clinics – 613-548-7810
Open: Monday to Friday from 8:30pm to 4:30pm

The Seniors Association was created over 35 years ago to enhance the quality of life for seniors throughout our community. Our 5000 plus members participate in numerous programs at The Centre, the former Portsmouth School. Also, various services are provided for members and the wider community.

Medic Alert: Canadian MedicAlert Foundation – 1-800-668-1507
Open: Monday to Saturday from 9:00am to 5:00pm

MedicAlert is much more than just a bracelet! It is a comprehensive emergency medical information service. If you or someone you love has any medical condition, that may put you at risk in an emergency, then you need MedicAlert. MedicAlert ensures your vital medical information is immediately known to emergency health care providers and will speak for you when you cannot.

Medical Information Lines: Ontario Ministry of Health and Long-Term Care, Telehealth Ontario – 1-866-797-0000
Open : 24/7

A free, confidential telephone service for health advice or general information from a Registered Nurse.

Mental Health Associations: Canadian Mental Health Association, Kingston Branch – 613-549-7027
Open: Monday or Friday from 9:00am to 2:00pm 

The Canadian Mental Health Association is a nation-wide, charitable organization that promotes the mental health of all and supports the resilience and recovering of people experiencing mental illness.

Mental Health Drop In Centres: Mental Health Support Network – 1-877-347-7337
Open: Monday 12:00pm to 4:00pm, Tuesday 9:00pm to 4:00pm and Wednesday from 9:00am to 12:00pm

The Mental Health Support Network South East Ontario Corp. strives to provide a leading edge, consultative consumer network with an emphasis on supporting a diversity of individuals within their respective communities.

Mental Health Information/Education: Connex Ontario, Mental Health Line – 519-439-0174 
Open: Monday to Friday 8:30am to 4:30pm

Administrative agency for a number of province-wide helplines providing specialized information and referral services on the topics of drug and alcohol addiction, mental health and gambling addictions.

New Parents: Central Frontenac Community Services Corporation – 613-376-6477
Open: Monday to Friday 8:30am to 4:30pm

A multiservice centre providing community support services. Offers Information and referral: home help, congregate dining, respite care including palliative care, transportation, income tax assistance, friendly visiting, client intervention and assistance, frozen meals on wheels, training, information and education for seniors and physically disabled adults (adult-based services). 

Older Adult Social Clubs: Community Senior Citizens Club – 613-384-3001
Open: September to May, leave message 

Seniors social clubs offering shuffleboard, cards, holds bus trips and speakers.

Pain Management: Palliative Care Services – 613-548-2485
Open: Monday to Friday from 8:00am to 5:00pm

Provides palliative care consultation for pain and symptom management and psychosocial, spiritual support for patients who are living with a life-threatening illness and for their families.

Personal Care: Canadian Red Cross, Kingston & Quinte – 1-866-991-9956
Open: Monday to Friday from 8:30am to 4:30pm

Home care agency involving trained homemakers who offer personal care, light housekeeping, palliative care, respite care and meal preparation.

Physical Fitness:  YMCA, Kingston - (613) 546-2647
Open: Monday to Thursday from 5:30am to 11:00pm, Friday from 5:30am to 10:00pm, Saturday from 7:00am to 8:30pm and Sunday from 7:30am to 8:30pm

The YMCA of Kingston is a community-focused Canadian charity dedicated to building strong kids, strong families, and a strong community. The YMCA of Kingston will be the recognized community leader in the provision of values-based programs and services that reflect the needs of our community and promote and enhance the physical, mental and spiritual well-being of individuals and families.

Poison: Ontario Regional Poison Information Centre – 1-800-267-1373
            Open: 24/7

The primary role of the Poison Centre is to provide telephone information and advice about potential or real exposures to poisonous substances. In addition to its primary role, the Poison Centre also collects information on poisoning cases, generates and distributes poison prevention material, and participates in medical toxicology research.

Pregnancy Hotline: Kingston Crisis Pregnancy Center – 1-800-395-4357    
Open: 11:00am to 3:00pm

Offers assistance for anyone facing an unplanned pregnancy or experiencing post abortion stress.

Pregnancy Testing: Kingston General Hospital, Women’s Clinic - 613-549-6666 Ext.2423
Open: Monday to Friday from 8:00am to 4:00pm

Birth control information, options and counselling for women considering abortion and abortion services.

Protection and Advocacy for Individuals with Disabilities: Independent Living Centre Kingston  - 613-542-8353
Open: Monday to Friday from 9:00 am to 4:30 pm

ILCK is a regional, non-profit organization, run by and for people with disabilities, promoting Independent Living. We provide leadership, support, and skills development for people with disabilities and our communities.

Protective Services for Animals: Kingston Humane Society - 613-546-1291
Open: 24/7

The Kingston Humane Society was founded in 1884 to provide shelter and care for homeless animals and investigate cases of animal cruelty in Kingston and surrounding communities. We promote responsible pet ownership and compassion and respect for all animals.

Public Health Issues:  KFL&A Public Health, Sexual Health Clinic - 613-549-1232
Open: 24/7

Kingston, Frontenac and Lennox & Addington (KFL&A) Public Health works together with our communities to promote and protect the public’s health. Our commitment is to provide public health programs and services of the highest quality. The underlying goal of our programs and services–from nutrition and food safety, raising healthy babies and children, sexual health, smoking cessation, and many other public health areas–is to promote and protect the health of the more than 180,000 residents of Kingston, Frontenac, and Lennox & Addington.

Schizophrenia: Providence Care, Mental Health Services site - 613-542-8344
Open: Monday to Friday from 8:15am to 4:00pm

Provides in-depth assessment, consultation and treatment to people with severe personality disorders.

Sexual Assault:  Sexual Assault Centre Kingston - 613-544-6424
Open: 24/7

Sexual Assault Centre Kingston (SAC Kingston) is a nonprofit, charitable organization, which has been serving Kingston and area since 1977. We provide free of charge, confidential, non-judgmental support to survivors of sexualized violence, offer public education on issues of sexualized violence, and strive toward prevention of all forms of sexualized violence.

Sexual/Love Addiction: Sex and Love Addicts Anonymous - 1-877-486-8201
Open: 24/7

Mutual support group for those sexual addictions holding regular meetings.

Sexual Orientation: Lesbian Gay Bi Youth Line - 1-800-268-9688
Open: Sunday to Friday from 4:00 pm to 9:30 pm    
Age: 12 to 26

Here to offer support, information and referrals specific to your concerns. 

Single Parents: One Parent Families Association of Canada - 613-389-5607
Open: Call to leave message 

A non-profit organization of families with one parent who have joined together to provide guidance and enlightenment to families with one parent.

Social Assistance Disability Programs: Service Canada - 1-800-622-6232
Open: Monday to Friday from 8:00am to 8:00pm

Service Canada was created in 2005 to improve the delivery of government programs and services to Canadians, by making access to them faster, easier, and more convenient. Service Canada offers single-window access to a wide range of Government of Canada programs and services for citizens through more than 600 points of service located across the country, call centres, and the Internet.

Tax Preparation Assistance: Volunteer and Information Kingston, Income Tax Clinic – 613-507-4151
Open: Monday to Friday from 8:30am to 4:30pm

Income tax clinic for people receiving assistance or low income. Returns may be dropped off at the office for completion. Personal appointments are available in the month of March only.

Urgent Care Centres: Greater Kingston After Hours Medical Clinics - 613-546-5506
Open: Monday to Thursday 6:00pm to 9:30pm and Friday to Saturday 9:00am to 4:30pm

Veteran Treatment: Veterans Affairs Canada - 613-545-8021
Open: Monday to Friday from 8:30am to 4:30pm

Provides services to veterans and their dependents which include Disability Pensions, Allowances, Health Care, support for Operational Stress Injury, Canada Remembers (memorials, funeral/burial assistance, etc.).

Weight Management: TOPS Clubs Inc - 1-800-932-8677
Open: Leave message

A non-profit, self-help weight control organization. Members are on doctor-prescribed diets and weight goals. Uses group therapy, recognition, competition, and obesity research to help members reach and keep their weight goals.

Widows: Kingston Limestone Support Group for Widowed Parents - 613-545-0729
Open: Leave message
Social group for widowed persons which meets on a regular basis.

Youth Centre:  Boys and Girls Club of Kingston & Area - 613-542-3306

Open: Monday to Friday from 8:30am to 4:30pm

It is the mission of the Boys and Girls Club of Kingston & Area to enhance the quality of life for children in our community. We are investing in their futures and strive to create positive environments from which these children and youth can grow and reach their full potential.


Youth Shelter:  Kingston Youth Shelter - 613-544-3400 extension 2246
Open: Monday to Sunday from 4:00pm to 9:00am   
Age: 16 - 24

Provides emergency overnight shelter for homeless youth in a safe and confidential environment free of drugs, alcohol, violence, or threats. In addition, the shelter offers nutritious food, basic necessities, the use of phone, kitchen, laundry and bathroom facilities, supportive and non-judgmental counselling, and youth-oriented information and referral.